Resident Portal

Your neighborhood dashboard — safety data, city services, flood zones, live news, and community resources for Montgomery residents.

The Resident Portal — neighborhood safety data, 311 requests, and community resources.

Who Is This For?

Montgomery residents who want to understand what’s happening in their neighborhood. Whether you’re checking on a 311 request, looking up flood zones, catching up on city news, or finding emergency contacts, the Resident Portal puts city data at your fingertips.

Available Datasets

Dataset	What It Shows	Updated
311 Service Requests	Citizen-reported issues — potholes, streetlights, trash, drainage	Real-time
Health Care Facilities	Hospitals, clinics, health centers	As locations change
Recycling Locations	Drop-off recycling sites	Periodically
Garbage Collection Schedule	Trash pickup zones and schedules	Seasonal
Community Centers	Public community center locations	As locations change
Libraries	Public library branches	As locations change
Police Facilities	Police stations and substations	As locations change
Fire Stations	Fire department locations	As locations change
Tornado Sirens	Emergency siren locations	As locations change
Code Violations	Property code violations in your area	Real-time
Flood Hazard Areas	FEMA flood zone boundaries	Periodically

Map Layers

The Resident Portal map shows:

• 311 Service Requests — Color-coded by status (open, in progress, closed)
• Police & Fire Facilities — Station locations across the city
• Community Centers & Libraries — Public resource locations
• Council Districts — Toggleable boundary overlay with 9 color-coded districts

Sub-Pages

The Resident Portal includes three dedicated sub-pages accessible from the navigation bar:

City Pulse

City Pulse — live news across five categories powered by Bright Data web search.

A live newsfeed powered by Bright Data web search. City Pulse searches across five categories to surface what’s happening in Montgomery right now:

• News — General Montgomery news and headlines
• Government — City council, mayor’s office, and policy updates
• Safety — Public safety alerts and crime news
• Events — Community events and happenings
• Infrastructure — Road projects, utilities, and construction updates

Each category displays real web results with titles, descriptions, sources, and links. You can ask the AI to refresh any category for the latest results.

311 Newsfeed

311 Newsfeed — real-time service requests with district breakdowns.

A live feed of recent 311 service requests with:

• Real-time stats — Total requests, completion rate, and average resolution time
• Category filtering — Filter by Garbage, Drainage, Streets, or Other
• District breakdown — See how 311 requests are distributed across Montgomery’s 9 council districts
• Individual request details — Status, location, category, and timestamps

Emergency Contacts

Emergency contacts — quick access to services and facility counts.

A directory of emergency services and community resources:

• Emergency services — Police, fire, EMS contact numbers
• Facility counts — How many police stations, fire stations, and other facilities serve Montgomery
• Community resources — Links to relevant city services

Example AI Questions

Flood Zones

“What is the flood zone for 100 Dexter Ave?”

Garbage Schedule

“When is my garbage pickup?”

311 Requests

“How many open 311 requests are in District 5?”

City News

“What’s the latest Montgomery news about infrastructure?”

Safety Data

“Where are the police facilities near my address?”

Emergency Contacts

“What are the emergency contact numbers for Montgomery?”

What the AI Can Do

The Resident Portal AI assistant:

• Queries real city data from Montgomery’s ArcGIS systems
• Explains data in plain, friendly language — no technical jargon
• Suggests practical next steps (how to file a 311 request, contact your council member)
• Connects current data to Montgomery’s history and civic context
• Proactively mentions related datasets you might not know about
• Can control the dashboard — switching map layers, changing date filters, toggling views
• Can refresh City Pulse news for any of the five categories

AI Actions

Action	What It Does
refresh_news_category	Refreshes City Pulse news for a specific category (news, government, safety, events, infrastructure)

The AI keeps responses short (2-3 sentences) and always suggests what you can do next. If you need more detail, just ask a follow-up question.