> ## Documentation Index
> Fetch the complete documentation index at: https://otakusolutions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Resident Portal

> Your neighborhood dashboard — safety data, city services, flood zones, live news, and community resources for Montgomery residents.

<Frame caption="The Resident Portal — neighborhood safety data, 311 requests, and community resources.">
  <img src="https://mintcdn.com/otakusolutions/FOF9Ash-8JM0rAsn/images/resident-dashboard.png?fit=max&auto=format&n=FOF9Ash-8JM0rAsn&q=85&s=723329c8b170657b17d2fb2766985129" alt="Resident Portal dashboard" width="1440" height="900" data-path="images/resident-dashboard.png" />
</Frame>

## Who Is This For?

Montgomery residents who want to understand what's happening in their neighborhood. Whether you're checking on a 311 request, looking up flood zones, catching up on city news, or finding emergency contacts, the Resident Portal puts city data at your fingertips.

## Available Datasets

| Dataset                     | What It Shows                                                     | Updated             |
| --------------------------- | ----------------------------------------------------------------- | ------------------- |
| 311 Service Requests        | Citizen-reported issues — potholes, streetlights, trash, drainage | Real-time           |
| Health Care Facilities      | Hospitals, clinics, health centers                                | As locations change |
| Recycling Locations         | Drop-off recycling sites                                          | Periodically        |
| Garbage Collection Schedule | Trash pickup zones and schedules                                  | Seasonal            |
| Community Centers           | Public community center locations                                 | As locations change |
| Libraries                   | Public library branches                                           | As locations change |
| Police Facilities           | Police stations and substations                                   | As locations change |
| Fire Stations               | Fire department locations                                         | As locations change |
| Tornado Sirens              | Emergency siren locations                                         | As locations change |
| Code Violations             | Property code violations in your area                             | Real-time           |
| Flood Hazard Areas          | FEMA flood zone boundaries                                        | Periodically        |

## Map Layers

The Resident Portal map shows:

* **311 Service Requests** — Color-coded by status (open, in progress, closed)
* **Police & Fire Facilities** — Station locations across the city
* **Community Centers & Libraries** — Public resource locations
* **Council Districts** — Toggleable boundary overlay with 9 color-coded districts

## Sub-Pages

The Resident Portal includes three dedicated sub-pages accessible from the navigation bar:

### City Pulse

<Frame caption="City Pulse — live news across five categories powered by Bright Data web search.">
  <img src="https://mintcdn.com/otakusolutions/FOF9Ash-8JM0rAsn/images/resident-city-pulse.png?fit=max&auto=format&n=FOF9Ash-8JM0rAsn&q=85&s=7bce4a34d90c99b0e52f441ca631e063" alt="City Pulse newsfeed" width="1440" height="900" data-path="images/resident-city-pulse.png" />
</Frame>

A live newsfeed powered by Bright Data web search. City Pulse searches across five categories to surface what's happening in Montgomery right now:

* **News** — General Montgomery news and headlines
* **Government** — City council, mayor's office, and policy updates
* **Safety** — Public safety alerts and crime news
* **Events** — Community events and happenings
* **Infrastructure** — Road projects, utilities, and construction updates

Each category displays real web results with titles, descriptions, sources, and links. You can ask the AI to refresh any category for the latest results.

### 311 Newsfeed

<Frame caption="311 Newsfeed — real-time service requests with district breakdowns.">
  <img src="https://mintcdn.com/otakusolutions/FOF9Ash-8JM0rAsn/images/resident-newsfeed.png?fit=max&auto=format&n=FOF9Ash-8JM0rAsn&q=85&s=c0ee15f23953f9d8895e0a7b0a3d786e" alt="311 Newsfeed" width="1440" height="900" data-path="images/resident-newsfeed.png" />
</Frame>

A live feed of recent 311 service requests with:

* **Real-time stats** — Total requests, completion rate, and average resolution time
* **Category filtering** — Filter by Garbage, Drainage, Streets, or Other
* **District breakdown** — See how 311 requests are distributed across Montgomery's 9 council districts
* **Individual request details** — Status, location, category, and timestamps

### Emergency Contacts

<Frame caption="Emergency contacts — quick access to services and facility counts.">
  <img src="https://mintcdn.com/otakusolutions/FOF9Ash-8JM0rAsn/images/resident-emergency.png?fit=max&auto=format&n=FOF9Ash-8JM0rAsn&q=85&s=2fb874b2d22ce0875a9551752346586b" alt="Emergency contacts page" width="1440" height="900" data-path="images/resident-emergency.png" />
</Frame>

A directory of emergency services and community resources:

* **Emergency services** — Police, fire, EMS contact numbers
* **Facility counts** — How many police stations, fire stations, and other facilities serve Montgomery
* **Community resources** — Links to relevant city services

## Example AI Questions

<CardGroup cols={1}>
  <Card title="Flood Zones">
    "What is the flood zone for 100 Dexter Ave?"
  </Card>

  <Card title="Garbage Schedule">
    "When is my garbage pickup?"
  </Card>

  <Card title="311 Requests">
    "How many open 311 requests are in District 5?"
  </Card>

  <Card title="City News">
    "What's the latest Montgomery news about infrastructure?"
  </Card>

  <Card title="Safety Data">
    "Where are the police facilities near my address?"
  </Card>

  <Card title="Emergency Contacts">
    "What are the emergency contact numbers for Montgomery?"
  </Card>
</CardGroup>

## What the AI Can Do

The Resident Portal AI assistant:

* Queries **real city data** from Montgomery's ArcGIS systems
* Explains data in **plain, friendly language** — no technical jargon
* Suggests **practical next steps** (how to file a 311 request, contact your council member)
* Connects current data to **Montgomery's history** and civic context
* Proactively mentions **related datasets** you might not know about
* Can **control the dashboard** — switching map layers, changing date filters, toggling views
* Can **refresh City Pulse news** for any of the five categories

### AI Actions

| Action                  | What It Does                                                                                         |
| ----------------------- | ---------------------------------------------------------------------------------------------------- |
| `refresh_news_category` | Refreshes City Pulse news for a specific category (news, government, safety, events, infrastructure) |

<Tip>
  The AI keeps responses short (2-3 sentences) and always suggests what you can do next. If you need more detail, just ask a follow-up question.
</Tip>